Lucatelli has a strong and direct relationship with honest farmers. Here is The Lucatelli Pledge:
- SUPPLY CHAIN TRANSPARENCY. Ask us anything. Be as specific and detailed as possible. This industry is full of smoke and mirrors. We are the opposite. Test that.
- HIGHEST QUALITY SINGLE ESTATE SPECIALTY COFFEE. Top 3% worldwide or we don’t sell it.
- PRICE MATCH GUARANTEE. Show us your invoice. If it’s legit, we will beat it.
- SATISFACTION GUARANTEE. If your customers don’t love our coffee, we’ll buy it back (this has never happened).
- 24 HOUR SHIPPING GUARANTEE. Order by 3:00 PM and we’ll ship no later than the following day.
- SUSTAINABILITY GUARANTEE. We only offer UTZ Certified and Rainforest Alliance Certified coffee.
Talk is cheap. Make us prove it.